The Linguist's Shoebox

Integrated data management and analysis for the field linguist

Reporting problems

Version of the Shoebox program (e.g., Release Version 5.0 for 32-bit Windows)
Versions of other closely-related software (e.g., Microsoft Word 97, Tavultesoft Keyboard Manager 3.2)
Version of your computer's system software (e.g., Windows 98)
Amount of memory (e.g., 64 MB RAM)
Amount of free hard disk space (e.g., 157 MB)
Description of what you were attempting to do when the problem occurred. Be sure to include any additional information that is provided by Shoebox (e.g., Line 504 in ind.cpp) or Microsoft Windows (e.g., if Windows displays a message that Shw32 has performed an illegal operation, click Details, copy the information to a temporary file, and then paste it in the problem report that you send).

Academic customers: Technical support is provided for installation of the product on a licensed user's computer, and, on a limited basis, for functions described in the product documentation. Custom applications or complex projects are outside the normal support offer, but may be offered for a fee, as SIL's resources allow.
SIL members